ColdBet Terms and Conditions

Welcome to ColdBet Casino. These Terms and Conditions govern your access to and use of our website, mobile applications and services. By completing cold bet casino register, accessing our platform, or using the cold bet app, you confirm that you have read, understood and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Our Company and Licensing

ColdBet is operated by Game2Net B.V., a company registered in Curaçao under number 163111, located at Abraham Mendez Chumaceiro Boulevard 03, Willemstad. Payment processing is handled by our wholly-owned subsidiary, Megabond LTD, registered in Cyprus (HE 444355). We operate under a license issued by the Curaçao Gaming Authority (CGA), license number OGL/2024/296/1093. At Cold Bet, we are committed to maintaining full compliance with the regulatory framework governing our operations.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete cold bet register, you must provide accurate, current and complete information. We reserve the right to request verification documents at any time to confirm your identity, age and payment details.

• We do not accept players from Australia, Curaçao, France, the Netherlands, Spain, the USA and its dependencies, the United Kingdom, Aruba, Bonaire, Saba, and access from Cyprus may also be restricted
• You may only hold one account with us; duplicate accounts will be closed
• We at ColdBet reserve the right to suspend or close any account found in breach of these terms

Deposits and Withdrawals

Our minimum deposit is €1 (€10 for the welcome bonus and €5 for the casino reload), and our minimum cold bet withdrawal amount is €1. We accept Visa, Mastercard, Skrill, Neteller, UPI, bKash, Nagad and a wide range of cryptocurrencies including Bitcoin, Ethereum, Tether and others. Our ColdBet withdrawal policy requires that withdrawals generally use the same payment method as the deposit; where several methods were used, withdrawals are split proportionately, and we may request a bank transfer in certain cases.

We enforce withdrawal limits of €10,000 per day, €30,000 per week and €100,000 per month. Before processing any cold bet casino withdrawal, you must have wagered the total sum of your deposits at odds of at least 1.1. Requests are processed 24/7, though KYC verification may take up to 72 hours, with video verification results provided within 5 working days. Full cashout processing may take up to 7 business days depending on the payment method chosen.

Bonuses and Promotions

At ColdBet Casino, we offer a range of promotional offers, including our coldbet no deposit bonus of 60 free spins on Era of Jinlong, as well as our Casino Welcome Package of up to €1,500 plus 150 free spins across your first four deposits. Our cold bet casino bonus codes and coldbet promo code offers are subject to specific wagering requirements, typically 35x the bonus amount within 7 days of activation, with a maximum bet of €5 during wagering.

• We credit free spins only after the related cash bonus has been fully wagered
• Each subsequent bonus is only credited once the previous bonus has been wagered in full
• Withdrawing funds before your next deposit will cancel the next scheduled bonus
• Our cold bet bonus code offers are not available for cryptocurrency deposits
• We exclude certain games, such as PF Dice, PF Roulette, Lucky Wheel, Crash and Minesweeper, from counting toward wagering requirements

Our ColdGames titles count double towards wagering, except for Blackjack and select Ladder games. We also run Reload Casino offers, Aviator freespins-day promotions, and both casino and provider tournaments with prize pools ranging from €3,000 to €4,000,000. We at Cold Bet reserve the right to amend, withdraw or cancel any promotion at our sole discretion.

Games and Fair Play

Our ColdBet platform features more than 8,000 games, including over 6,000 slots and 600+ live casino titles, supplied by 180 providers such as Pragmatic Play, NetEnt, Play'n GO and Evolution. We offer cold bet slots, table games, live dealer experiences and sports betting markets covering football, basketball, tennis and more. All games on our platform use certified random number generators, and we are committed to ensuring fair outcomes for every player who uses our coldbet live casino and other gaming products.

Responsible Use of Our Services

By using our services, you agree not to engage in fraudulent activity, collusion, bonus abuse, or any attempt to manipulate our systems. We monitor accounts for suspicious behaviour and reserve the right to void winnings, freeze funds, or close accounts in cases of confirmed abuse. You are solely responsible for ensuring that your use of our services complies with the laws applicable in your jurisdiction.

Account Security

You are responsible for maintaining the confidentiality of your cold bet casino login credentials. We recommend using a strong password and never sharing your login details with third parties. If you suspect unauthorized access to your account, you must notify us immediately via [email protected]. We will not be liable for losses arising from unauthorized use of your account where reasonable security precautions were not taken.

Customer Support

Our support team is available 24/7 through live chat, email, and our contact form, with assistance offered in English, French, German, Russian, Arabic, Bengali, Polish, Portuguese and Uzbek. For general enquiries, contact [email protected]; for complaints, use [email protected]. At ColdBet, we aim to resolve all queries promptly and transparently.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of our platform, including the cold bet app or desktop version. Nothing in these terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements or business practices. Continued use of our services after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any changes.

Governing Law

These terms are governed by the laws applicable to our Curaçao gaming license. Any disputes arising from your use of ColdBet Casino shall be resolved in accordance with our internal complaints procedure before pursuing external resolution channels, where required by our licensing framework.